Question 1

What is an apostille?

Accepted Answer

An apostille is issued by a designated public authority for certain documents intended for use in participating countries. For eligible Arizona documents, the Arizona Secretary of State issues the apostille; Stellar does not.

Question 2

What does the courier do?

Accepted Answer

Melissa coordinates pickup, travels to the appropriate Arizona state office during business hours, submits client-provided paperwork, forms, and fees as applicable, retrieves documents when available, and returns them by the agreed method.

Question 3

What documents can be apostilled?

Accepted Answer

Courier requests may involve birth and marriage certificates, powers of attorney, academic records, corporate records, court documents, or adoption-related records. The appropriate authority—not Stellar—determines eligibility.

Question 4

Who decides whether my document is ready?

Accepted Answer

The receiving party and appropriate government authority should confirm what is required. Stellar provides courier logistics and does not determine eligibility or prepare your paperwork.

Question 5

Are government fees included in the courier fee?

Accepted Answer

No. Government filing or processing fees are separate from Stellar's courier fee. Exact courier charges are quoted only after the trip details and return method are confirmed.

Question 6

What is the difference between state and federal documents?

Accepted Answer

State and federal documents go to different authorities. Stellar's launch scope is local courier logistics for Arizona state-office trips and does not promise handling for federal or out-of-state submissions.

Question 7

What pickup and return options are available?

Accepted Answer

Pickup and hand delivery depend on the address and schedule. Mail return can be discussed. Every handoff and return method is agreed before the courier trip.

Question 8

Can Stellar handle out-of-state or federal documents?

Accepted Answer

Out-of-state and federal documents go to different authorities. Stellar's launch scope is courier logistics for Arizona state-office trips and does not promise handling for those submissions.

Question 9

How long does the process take?

Accepted Answer

Melissa can confirm courier availability, but the government office controls acceptance and processing time. No turnaround is guaranteed.

Question 10

Do you offer courier pickup or drop-off?

Accepted Answer

Local pickup and drop-off may be available in the Phoenix area depending on address and schedule. Availability is confirmed for each request.

Question 11

What information do I need to start?

Accepted Answer

Have the document count, pickup address, intended state office, client-prepared forms and fees, return preference, desired timing, and contact details ready.

Question 12

How do I begin?

Accepted Answer

Call or text us with those details. Online requests are not delivered yet, so phone or text is the fastest way to reach us.

Answers before the handoff.

Plan your document handoff.